Referrals and Admissions

Helpful information regarding the Admissions Process

Haven’s referral and admission department (intake) is the starting place for creating a great patient experience for each of our patients. Our intake staff can be accessed 24 hours a day, 7 days a week at 215-475-3402.  Our intake department will streamline providing and gathering all the information needed to ensure that Haven is the most appropriate treatment option available to meet a patient’s treatment needs.

To expedite your call, please have the following information available to review with our staff:

Clinical

  • Presenting problems
  • Current mental health symptoms
  • Diagnosis
  • History of mental health and/or substance abuse issues

Demographic

  • Name
  • Home address
  • Social Security number
  • Date of birth
  • Primary and secondary insurances

Treatment History

  • Name of current mental health provider (if applicable)
  • Phone number of current mental health provided (if applicable)
  • Review of any previous hospitalizations

Legal Status

  • Commitment status – voluntary or involuntary
  • Any other legal issues

Medical

  • Current medical conditions
  • Medications
  • Allergies
  • Recent lab work
  • Treatment notes
  • Recent progress notes

*Any or all of the above can be faxed to 1-888-512-0552.

Summary
Referrals and Admissions
Article Name
Referrals and Admissions
Description
Haven’s referrals and admissions department (intake) is the starting place for creating a great patient experience for each of our patients.
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